FAQ’s

Payment

A deposit of $300 per person is due at the time of booking. Your final balance is due 90 days or 60 days prior to the trip departure date, depending on the tour.
Yes we allow payment with more than one credit card; you may pay using a third party credit card but will need to accept our terms and conditions for the payment.
We accept Mastercard and Visa for online bookings. If you wish to pay by check please contact our sales offices to make the reservation.

Please make the check payable to: Peony Tours and mail it to our branch offices :
Los Angeles: 790 S, Atlantic Blvd., #101, Monterey Park, CA 91754
San Francisco office : 875 Mahler Road, suite 112, Burlingame, CA 94010
New York office: 820 Second Ave., #6B, New York, NY10017
Please log in to your My Account, locate your upcoming trip under the “My Trips” tab, click on the “Pay” icon and follow the instructions to pay your account balance.
Peony Tours maintains the highest standard of Internet information security. We use Secure Sockets Layer (SSL) and Private Communication Technology security standards that are supported by Microsoft Internet Explorer 6.0 or later as well as other popular browsers. SSL encodes your personal information (such as your password, address and phone number, or your credit card number) so that it is available only to you and Peony Tours. You can verify that your transaction is encrypted and secure when the URL starts with https://, and a "lock" symbol appears in your browser’s address bar or in the browser frame
The refund process typically takes 7-14 days depending on your bank.
For most of our tours a minimum number of passengers is required to guarantee the departure. Peony Tours will notify each passenger 60 days prior to departure if the group is guaranteed or not. If it is not materialized you will receive a full refund of your deposit paid.